Return and exchange policy
Return process:
You can return or exchange your order within 14 days from the date of purchase
You can contact us at 01140262111
Replacement process:
If you wish to replace any of the required products, you can contact us at 01140262111 to start the process.
Terms of return or exchange:
- Return or exchange the product in the same condition it was delivered in and in its original packaging.
- Keep the product in the same original condition
- We are not responsible for any losses or damages that occur to the products while they are in your possession and in this case we can refuse your request for return or exchange.
- If orders sent by us are non-compliant, damaged or incorrect products, a replacement product will be offered to you or a full refund will be given to you including the delivery fees paid as a service for the shipping process (if any). In all cases you must return the damaged or incorrect products to us as soon as possible in their original form.
You can return or exchange your order within 14 days from the date of purchase
You can contact us at 01140262111
Replacement process:
If you wish to replace any of the required products, you can contact us at 01140262111 to start the process.
Terms of return or exchange:
- Return or exchange the product in the same condition it was delivered in and in its original packaging.
- Keep the product in the same original condition
- We are not responsible for any losses or damages that occur to the products while they are in your possession and in this case we can refuse your request for return or exchange.
- If orders sent by us are non-compliant, damaged or incorrect products, a replacement product will be offered to you or a full refund will be given to you including the delivery fees paid as a service for the shipping process (if any). In all cases you must return the damaged or incorrect products to us as soon as possible in their original form.
